Check out time is strictly 10:00 am daily.
You or your guest must produce a confirmation letter in hardcopy or digital form at the time of check-in. The resort reserves the right to allocate a different unit, of the same size, to that indicated on the confirmation letter.
You and you guests must provide proof of identification such as a valid ID, driver's license, or passport. Without proof of identification, the resort may deny you occupation.
Guests who booked and paid for their accommodation using a credit card will need to present the same card at check-in. A security fee of R1000 will be taken as a pre-authorisation upon arrival.
Please contact +2713 737 8055 or 079 871 4017 in advance to make arrangements for late arrivals or arrivals on a Sunday/Public holidays.
If the reservation is cancelled within 0- 21 days from occupation date, there will be a cancellation fee equal to 100% of the reservation value. Reservations cancelled 22 days or more from occupation date will receive a full refund.
NO NOISE AND NUISANCE: Should you and/or you guests be instructed to quieten down or to stop being a nuisance to other guests, you may be asked to leave the resort and will not be entitled to a refund on your booking.
INDEMNITY: Signing an indemnity form is standard practice. Only a person over 18 years may sign the Guest Registration Card at check-in. The indemnifier must remain in occupation for the duration of the stay. If the indemnifier vacates the unit, the remaining occupants may be asked to vacate the resort.
You will personally be liable for any breakages to the building and contents of the unit whilst you and/or your guests are in occupation.
Smoking in units, on patios, or any of the other buildings on the resort premises is not allowed by law. Should Management, at their discretion, find that you and/ or your party has violated this policy, you will be liable to pay a fine.
Pets are not allowed at the resort, except for certified support animals. Failing to adhere to this may lead to a penalty fee and a request to remove the pet(s) from the resort.
Renting out a unit prior to getting approval from management is not allowed. You may not "split" the booking period amongst guests that are not indicated on the official confirmation letter. If management, at their discretion, finds that you've not abided by these requirements, you and/or your party may not occupy the unit, or will be asked to vacate the unit, and a penalty fee will be charged to you.
Accepted payment methods
*For online bookings done directly from our site, this Access Pass is included FREE of charge.